Refund policy

If a product arrives broken or damaged, the buyer may choose either a full refund, including shipping, or a replacement with free shipping.

If you encounter any problems or require support with your purchase, please do not hesitate to contact us. In addition to providing tracking for all orders, we are committed to providing prompt and effective solutions to ensure your complete satisfaction.

If you are not satisfied with your order, your case will be handled personally. We address each situation individually to provide the best possible resolution tailored to your specific needs. Please note that SunnieGs, LLC reserves the right to deny a return or exchange request if we determine that your item was delivered in good condition and met the specifications of your order.

If you have any questions of problems, please contact up using the messaging system on our website. You will receive a response within 1 or less business days. Our goal is to keep our customers happy and resolving any issue as efficiently as possible.

Thank you!