SunnieG’s FAQs: Your Burning Questions Answered

Shipping & Delivery

Do you ship outside of the U.S.?

Absolutely! We ship worldwide via Global Express. A heads up, though—once your sunnies hit the hub in Illinois, they could hang out there for a while before heading your way. You won’t see a country-specific tracking number until they clear customs, so we recommend ordering early if you’re abroad! We’ve shipped to the UK, Australia, Europe, and beyond, but shipping times vary and are, unfortunately, out of our hands once they’re en route. 🌍

I’m in the U.S. and need my sunnies ASAP. Can you help?

You got it! Just select a priority mail option at checkout. Since we’re based in Ohio, you can expect delivery anywhere from 1 to 5 days, depending on where you are. All U.S. orders come with tracking info so you can follow your sunnies on their way to you.

How long does it take for my order to ship?

Every pair of SunnieGs is made by hand (seriously!). We don’t keep completed stock on hand so each order can be customized as needed. Depending on the season, it takes about 5 days to make, dry, and package your sunnies before they hit the mail. You’ll get an email with a tracking number as soon as they’re on the way!

Crafting & Customization

Do you really make every pair of SunnieG's by hand? Why?

Yes, every pair is handcrafted by me (Heidi) or a few trusted hands! It’s part of what makes SunnieG’s so unique. Not mass-producing means we can personalize every pair to fit your style. If you want to add or remove a charm, change up a color, or add a name—no problem! Making them by hand keeps every pair special, just like our customers. ✨

Will my sunnies look exactly like the photos on your website?

Not exactly, but close! Every pair is handcrafted and unique, so small differences happen. If we’re ever out of a charm, we’ll sub in something similar (or even cooler!). And don’t worry—if any big changes are needed, we’ll reach out to you before we finalize the order.

I have a specific idea for custom sunnies. Can you make it?

Bring it on! We love creating custom designs for birthdays, bachelorettes, concerts, and even NFL draft parties (yup, they made it to ESPN!). We have a huge selection of frames, colors, charms, and more—so go ahead, dream big, and reach out. We usually reply within an hour!

Can I see a mockup before you make my custom sunnies?

Of course! Every custom order gets a mockup photo before we glue anything down. We want to make sure you’re 100% thrilled with your shades.

Do you do bulk orders for teams, sororities, or special events?

Absolutely! We’d love to hook up your team or group with custom sunnies. Just contact us for details on bulk pricing and options.

Gift Options

Can I send SunnieGs as a gift?

Yes! SunnieGs make the perfect gift for any occasion. Here’s why:

  • They’re completely customizable, so you can tailor each pair to your gift recipient’s style and interests.
  • No need to worry about sizes—SunnieGs fit everyone!
  • They add an instant “wow” factor to any outfit, whether for a birthday, wedding, or game day. Our sunnies have been spotted everywhere from concerts and ESPN to college football games.

Returns & Issues

What if my sunglasses arrive broken or incorrect?

Oops! Accidents happen, and we’re here to help. If your sunnies arrive damaged or incorrect, contact us right away. We’ll replace them for free because we want you to have a perfect pair!

Collections